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SHOULD YOU COPY ANOTHER COMPANY'S COMPENSATION PLANS?
IT'S ALMOST ALWAYS A BAD IDEA.

CompensationMaster Newsletter Article, March 2005

Whenever we talk about the success one of our clients has achieved with our compensation strategy, invariably people want to know the details of the compensation plans we designed for them. They want specifics: "So the split started at 55% and then went up to 80% after $50,000?"

Sometimes the people who ask are just curious. But other times, they want to copy the plans and use them in their own company.

This is almost always a bad idea.

We design unique compensation plans for each client. Our plans take into account the market, the company's expenses and desired profitability, the type of agents the company already has and the type they want to recruit, the competition, and a variety of other factors. These circumstances are different for each company. We tailor each set of plans to meet that company's particular needs.

Companies that are very similar can have quite different results from the same compensation plans. We've even seen branch offices from the same company have different results because there was a variation in one of the factors—one office faced a different set of competitors or had a greater number of experienced agents.

Here is an example of how this can happen. We created a model of a residential brokerage in our software, then changed the revenue distribution among the agents. Everything else is the same—we didn't even change the number of units sold—we only changed the amount of money each agent brought into the company. You can see that with one distribution the company is making a 5% profit. With the other distribution, the company has a 1% loss.

Here you can see the business summary for the company. Total revenue is $988,000, and the company is making a 5% profit.
 

Here you can see the business summary for the company. Total revenue is $988,000, and the company is making a 5% profit.


Click image for larger view.

Here you can see the revenue distribution among the agents. You can see that two people (John and Mary) are bringing in most of the revenue, which is fairly typical in a small office.


Click image for larger view.

But if we change the revenue distribution from what we have above to what we show below, the company's profitability is drastically reduced.

In the example to the right, John has formed a team, which has increased the revenue he contributes substantially. Mary is still the second highest producer. Frank, another top producer, has joined the company. The mid-level people from the previous example have been replaced with agents who are not contributing as much, perhaps because they work part-time or are new to the industry.


Click image for larger view.

The result is that while the company's total revenue stays the same, its profitability drops. Instead of making a 5% profit, this firm is now posting a 1% loss.

This example relates to a small firm. Just imagine the revenue impact on a larger organization!


Click image for larger view.

As you can see, simple factors, such as the number of experienced agents in an office, can have a major impact on the way compensation plans should be designed.

You'll get the best results if you tailor your plans to your company's unique situation. And always analyze any change in commissions thoroughly before introducing them to your agents.

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CLIENT QUOTES ...
"There's no guesswork anymore. It's almost impossible to do a plan and see how it will affect the bottom line on your own, but Compensation Master's software lets you know ahead of time what the impact of changes will be."
 

Wallace Perry, President
Coldwell Banker United, Realtors, Houston Region
(860 sales associates)
Houston, TX

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